Let's Start Coding Privacy Policy
This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.
When do we collect information?
We collect information from you when you place an order, subscribe to a newsletter, fill out a form or enter information on our site.
By default, our free coding software for Windows and Apple computers will send an error report to us when it crashes. That error report contains performance-specific data from the app itself and includes a screenshot of the app (and no other windows or programs on the computer) at the moment it crashed. This automated crash report may include the filepath where the free coding software is installed on your computer.
Our live-chat support system reports an IP address of each user when they are on the site or the free coding software. If a user engages with a live-chat, their chat history, including IP address and the email address and name the user entered, will be saved for 2 weeks by a third party (Zendesk/Zopim).
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To allow us to better service you in responding to your customer service requests.
• To quickly process your transactions.
• To send periodic emails regarding your order or other products and services.
• To follow up with them after correspondence (live chat, email or phone inquiries)
Specifically, we use your data in the following ways:
Email address
Collected when visitors sign up for email lists on our website or provide their email address in a live-chat box.
Used to send emails to members of the list. These emails may include marketing materials.
Name
Collected when visitors provide it as a part of signing up for an email address or as a part of a live-chat support.
Used to personalize email communications. Internally to reference customer or potential customer data.
Billing address (not credit card information)
Collected when a purchase is made on our website.
Used to process billing for orders. Credit card processing is handled by third parties. Credit card information is not stored on our site or servers.
Shipping address
Collected when a purchase is made on our website.
Used to process orders.
Visitor IP address
Collected when visitors utilize the live-chat option on our site and participate in a conversation, their chat history, including IP address, is accessible to Let's Start Coding for 2 weeks after the chat. This data is stored by a third party, Zendesk/Zopim chat.
Used internally to identify usage trends.
How do we protect visitor information?
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
We do not use Malware Scanning.
Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
• Help remember and process the items in the shopping cart.
• Keep track of advertisements.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
If users disable cookies in their browser:
If you disable cookies, it will turn off some of the features that make your site experience more efficient and some of our services will not function properly. Disabling cookies may affect saved items in your shopping cart or the entire purchase process.
However, you can still place orders by emailing our team at info@letsstartcoding.com .
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.
We have implemented the following:
• Google Display Network Impression Reporting
• Demographics and Interests Reporting
We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.
Our website utilizes the conversion tracking pixel service of Facebook Inc, 1601 S. California Ave., Palo Alto, CA 94304, USA (“Facebook”). This tool allows us to follow the action of users after they are redirected to a provider’s website by clicking on a Facebook advertisement. We are able to record the efficacy of Facebook advertisements for statistical and market research purposes. The collected data remain anonymous. Facebook may be able to connect the data with your Facebook account and use the data for their own advertising purposes. Facebook’s privacy policy can be found here: https://www.facebook.com/about/privacy . Facebook conversion tracking also allows Facebook and its partners to show you advertisements on and outside Facebook. In addition, a cookie will be save onto your computer for these purposes.
Please navigate to this page to revoke your permission: https://www.facebook.com/ads/website_custom_audiences/
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under 13.
A breach of customer information will be communicated to our customer database via their email on file within 30 business days of our awareness of the information breach.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions.
• Process orders and to send information and updates pertaining to orders.
• We may also send you additional information related to your product and/or service.
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
Other Important Information
Users Under Thirteen: We will not knowingly collect or use any personal information from children that we know to be under the age of 13. We will delete any information in our database that we know originates from a child under the age of 13. If you are the parent or guardian of a child under 13 and you believe their personally identifiable information has been provided to us, you may contact us and request that it is removed from our systems. We may in turn request verification that you are the child’s parent or guardian.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
https://www.letsstartcoding.com/contact-us
1000 Swan Street, Suite 6
Louisville, Kentucky 40204
USA
info@letsstartcoding.com
